Shopify integration with Business Central

Products and prices, stock levels, orders and customer data are usually synced, but the exact scope is decided on each project based on how you work: some companies manage the catalogue in Business Central and push it to Shopify, others do it the other way round; some want online store prices to update automatically when the price changes in the ERP, others prefer to keep separate pricing for each channel. It's also decided which direction each type of data flows: stock, for example, almost always flows from Business Central to Shopify (the ERP is the source of truth for real inventory), while orders flow the other way, from the store to the ERP.

Yes. Inventory syncs almost instantly between Business Central and Shopify, precisely to avoid the most common problem of selling without integration: someone buying a product online that you no longer actually have in stock, because it sold through another channel and nobody updated Shopify in time. With the ERP as the single source of truth for real stock — also counting sales in a physical shop or other channels if you have them — Shopify always reflects the correct availability, avoiding sales that later have to be cancelled or delayed, with the resulting bad experience for the customer and the extra work of handling the issue.

Yes. Every order confirmed in Shopify is automatically created in Business Central with its customer (creating a new record if needed), the matching product lines and the shipping details, with nobody having to copy the order by hand from the Shopify dashboard. The order arrives in the ERP already ready for your warehouse team to pick it and for the corresponding invoice to be generated, following the same flow you already use for the rest of your sales. This removes one of the most common bottlenecks when starting to sell online without integration: someone dedicated to copying orders from the store into the management system several times a day, with the risk of errors when transcribing addresses, products or quantities.

Yes. The integration relies on Shopify's official API, which is the same for stores on the standard plan and for Shopify Plus, although the latter usually comes with extra features (such as its own automations or higher order volumes) that are worth considering when designing the integration if you want to take advantage of them. Either way, we don't assume your store works in any particular way: we analyse how your current Shopify is set up — catalogue, variants, shipping methods, installed apps — to size the integration project to your real case, instead of applying a generic template that doesn't fit your store.

No. We work with your existing Shopify store, keeping its design, products and current configuration intact; there's no need to redo anything you already have set up. What we do is configure the necessary connection (through Shopify's API) to sync it securely with Business Central, without touching the visual look or the shopping experience you've already built. This means you can keep using the Shopify apps you already have installed, your visual theme and your current store management processes; the integration adds the connection to the ERP underneath, without interfering with the day-to-day of how you manage the visible part of your online store.